Author's rating:

Jo Ellen Grzyb

Jo Ellen Grzyb is a Founding Partner of Impact Factory, a training and personal development company specialising in making work a better place to be.

She spent 20 years in the arts, entertainment and corporate sectors in development work on both sides of the Atlantic, before setting up Impact Factory with Robin Chandler in 1991.

She is a counsellor/psychotherapist, broadcaster and writer. Her book, The Nice Factor Book, was published in 1997.